The rapid development of digital technologies have created unprecedented opportunities for the industrial world. Enterprises, especially small and medium sized companies, struggle to successfully implement these technologies, and there is scant literature to support this endeavor. The authors hypothesize that ERP (Enterprise Resource Management) implementation, being a mature field, can guide digital technology implementation, taking into considerations the similarities. A systematic literature review was conducted to determine the critical success factors (CSF) of ERP implementation in SMEs that were used to derive guidelines for digital technology implementation case study. The results of the case study is another list of CSF that more correctly mirror the digital technology implementation needs. They are: “digitalization strategic plan”; “project sponsor/leader”; “commitment to the workplace”; “involvement of top management”; “reasonable project scope”; “compatibility with existing processes/systems”; “progressing with small steps”; “use of correct competencies”; and “involving the users”.

his study explores the impact of augmented reality (AR) on worker performance in manufacturing contexts through an analysis of case studies extant in the literature. Two specific analyses were conducted to assess the impacts of AR technologies on worker performance in terms of objective and subjective metrics, and in terms of their age, experience with the task and experience with the AR device. Regarding objective metrics, the results showed that the task completion time was reduced for some AR devices (projectors, monitors, tablets, smartphones), whereas the use of the head-mounted display (HMD) increased task-completion time; moreover, the error rate was reduced with any AR device compared with traditional methods. Regarding subjective metrics, the analysis underlined that operator perceived a lower workload with the HMD or the monitor compared with traditional methods. The age of operators did not influence performance, while the operators’ experience allowed for the improvement of human performance.