Details Details PDF BIBTEX RIS Title Satisfaction Drivers in Retail Banking: Comparison of Partial Least Squares and Covariance Based Methods Journal title Central European Journal of Economic Modelling and Econometrics Yearbook 2009 Issue No 1 Authors Oleksiak, Monika Keywords Satisfaction ; loyalty ; customer satisfaction index models ; banking sector ; structural equation models with latent variables ; structural equations modeling ; partial least squares ; covariance based methods Divisions of PAS Nauki Humanistyczne i Społeczne Coverage 83-102 Publisher Oddział PAN w Łodzi Date 31.03.2009 Type Artykuły / Articles Identifier DOI: 10.24425/cejeme.2009.122224 ; ISSN - 2080-0886, ISSN online - 2080-119X Source Central European Journal of Economic Modelling and Econometrics; 2009; No 1; 83-102 <div class="test"></div>