Details Details PDF BIBTEX RIS Title Customer satisfaction on electricity service quality in Hanoi, Vietnam Journal title Polityka Energetyczna - Energy Policy Journal Yearbook 2025 Volume vol. 28 Issue No 3 Authors Do, Anh Tuan ; Tat, Tu Le ; Luu, Le Quyen ; Vu, Minh Phap ; Pham, Thi Hanh ; Nguyen, Thi Thu Huong Affiliation Do, Anh Tuan : A Chau Industrial Technology Joint Stock Company; Faculty of Electrical and Electronic Engineering Technology, Dai Nam University, Viet Nam ; Tat, Tu Le : Institute of Science and Technology for Energy and Environment, Vietnam Academy of Science and Technology, Viet Nam ; Luu, Le Quyen : Institute of Science and Technology for Energy and Environment, Vietnam Academy of Science and Technology, Viet Nam ; Vu, Minh Phap : Institute of Science and Technology for Energy and Environment, Vietnam Academy of Science and Technology, Viet Nam ; Pham, Thi Hanh : Institute of Science and Technology for Energy and Environment, Vietnam Academy of Science and Technology, Viet Nam ; Nguyen, Thi Thu Huong : Institute of Science and Technology for Energy and Environment, Vietnam Academy of Science and Technology, Viet Nam Keywords customer satisfaction ; electricity service quality ; competitive electricity market ; SERVPERF ; Bootstrap Divisions of PAS Nauki Techniczne Coverage 127–152 Publisher Instytut Gospodarki Surowcami Mineralnymi i Energią PAN Date 30.09.2025 Type Article <div class="test"></div>